fastform

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Privacy Policy

This Privacy Policy explains how Fastform, a product of Leadev Software Inc. (Calgary, Alberta, Canada; incorporated in 2020), collects, uses, and protects information when you use our websites, applications, and services.

Last updated: January 30, 2026Applies to Fastform websites, apps, and servicesContact: legal@getfastform.com

At a glance

We collect account, usage, and content you provide so we can deliver and secure the service.
Fastform is designed to be HIPAA-compliant by default. Covered entities and business associates must have a signed Business Associate Agreement (BAA) before processing PHI.
Automated and AI-powered features can assist your workflows, but outputs must be reviewed by humans.
We do not use Customer Content or PHI to train AI models.
You control your data, can request access or deletion, and can always reach us at legal@getfastform.com.

Who we are

Fastform is a product of Leadev Software Inc., incorporated in Calgary, Alberta, Canada in 2020. When we say "Fastform," "we," "us," or "our," we mean Leadev Software Inc. This policy describes how we handle personal information when you use the Fastform service.

Information we collect

We collect information in the following categories:

  • Account and profile data: name, email address, organization, role, authentication details, and account preferences.
  • Customer Content: forms, submissions, files, messages, templates, and configuration you upload or generate in Fastform.
  • Usage and device data: log files, IP address, browser and device information, pages visited, and diagnostic events.
  • Billing and transaction data: billing contacts, plan details, and payment status (payment card data is handled by our payment processors).
  • Cookies and similar technologies: used to keep you signed in, remember preferences, and measure performance.

HIPAA and protected health information

Fastform is designed to be HIPAA-compliant by default with administrative, technical, and physical safeguards. If you are a covered entity or business associate, a signed Business Associate Agreement (BAA) is required before you submit or store PHI in Fastform. Contact legal@getfastform.com to discuss a BAA.

How we use information

We use information to:

  • Provide, operate, and maintain the Fastform service.
  • Authenticate users, secure accounts, and prevent abuse or fraud.
  • Process payments, manage subscriptions, and provide support.
  • Analyze performance, usage patterns, and reliability of the service.
  • Comply with legal obligations and enforce our terms.

AI and automated processing

Fastform may use automated systems, including AI-assisted features, to help generate forms, classify submissions, detect spam, summarize content, or accelerate workflows. These systems may process Customer Content you submit. AI outputs can be inaccurate or incomplete and must be reviewed by qualified humans before use in clinical, operational, or legal decisions. You are responsible for how you use AI-generated outputs.

We do not use Customer Content, including PHI, to train or improve AI models.

If you require HIPAA compliance, AI features may be restricted or disabled unless a BAA is in place. Do not submit PHI into AI features unless your HIPAA configuration explicitly permits it.

How we share information

We may share information in the following circumstances:

  • Service providers: vendors who help us host, secure, analyze, and operate Fastform, under confidentiality obligations.
  • Legal compliance: to respond to lawful requests, enforce our rights, or protect users and the public.
  • Business changes: during mergers, acquisitions, or asset transfers, subject to this policy.
  • With your direction: when you integrate third-party tools or explicitly request data sharing.

International data transfers

Fastform is based in Canada, and our service providers may process data in Canada or the United States. By using Fastform, you understand that your information may be transferred and processed outside your province, state, or country, subject to applicable safeguards.

Data retention

We retain personal information for as long as necessary to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements. When an account is closed, we will delete or de-identify data within a reasonable period, subject to backup retention and legal requirements.

Security

We implement administrative, technical, and physical safeguards designed to protect information against unauthorized access, disclosure, or loss. No system is 100% secure, so please use Fastform responsibly and notify us of any suspected issues.

Your rights and choices

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal information.
  • Export data you provide to Fastform.
  • Withdraw consent where processing is based on consent.
  • Opt out of non-essential cookies or marketing communications.

To exercise these rights, contact us at legal@getfastform.com. We may verify your request before responding.

Children's privacy

Fastform is intended for users age 13 and older. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, please contact legal@getfastform.com and we will take appropriate action.

Changes to this policy

We may update this policy from time to time. If we make material changes, we will post the updated policy and revise the "Last updated" date above.

Contact us

Questions about this policy or your data? Email us atlegal@getfastform.com.